Contents page:

  1. How to stop worrying and start living
  2. Fundamental techniques in handling people
  3. Ways to win people to your way of thinking
  4. Ways to change people without giving offense or arousing resentment

Some extracts:

7 ways to peace and happiness:

  1. Let’s not imitate others. Let’s find ourselves and be ourselves
  2. 4 good working habits: Clean your desk of all papers except those relating to the immediate problem as hand, DO things in the order of importance, Don put off decisions, learn to organise, deputise and supervise
  3. learn to relax
  4. count your blessing and not troubles
  5. Remember than unjust criticism is often a disguised compliment.
  6. Do this - and criticism can’t hurt you: Do the very best you can; and then put your old umbrella and keep the rain of old criticism from running down the back of your neck

Fundamental techniques in handling people:

  1. Don’t criticize, condemn or complain
  2. Give honest and sincere appreciation
  3. Arouse in the other person as eager want
  4. be genuinely interested in other person
  5. make the other person feel important - do it sincerely

ways to win people to your way of thinking

Ways to change people without giving offense or arousing resentment