How to enjoy life and your job
- Book Title: How to enjoy life and your job
- Author: Dale Carnegie
- Year written/published: 1984
- Book Source: Google Books, Library
- Summary: A compilation of Dale Carnegie’s books on How to win friends and influence people and How to stop worrying and start living
- My Comments: I have always taken Dale Carnegie as relationship/diplomacy guru when dealing with people… another revision of this ideas.
Contents page:
- How to stop worrying and start living
- Fundamental techniques in handling people
- Ways to win people to your way of thinking
- Ways to change people without giving offense or arousing resentment
Some extracts:
7 ways to peace and happiness:
- Let’s not imitate others. Let’s find ourselves and be ourselves
- 4 good working habits: Clean your desk of all papers except those relating to the immediate problem as hand, DO things in the order of importance, Don put off decisions, learn to organise, deputise and supervise
- learn to relax
- count your blessing and not troubles
- Remember than unjust criticism is often a disguised compliment.
- Do this - and criticism can’t hurt you: Do the very best you can; and then put your old umbrella and keep the rain of old criticism from running down the back of your neck
Fundamental techniques in handling people:
- Don’t criticize, condemn or complain
- Give honest and sincere appreciation
- Arouse in the other person as eager want
- be genuinely interested in other person
- make the other person feel important - do it sincerely
ways to win people to your way of thinking
- Show respect for the other people’s opinions. Never say “You’re wrong”
- Begin in a friendly way
- get the other person to say ‘yes yes’ immediately
- Let the other person feel that the idea is his or hers
- appeal to nobler motives
Ways to change people without giving offense or arousing resentment
- call attention to people’s mistakes indirectly
- Talk about your own mistakes before criticizing the other person
- Ask questions instead of giving orders
- Let the other person save face