Things to do:

First you choose the tasks to test the things you want them to try Then you expand these tasks into scenarios - the little scripts that add any details of context they’ll need to know to do the tasks.

2 restrictions:

Don’t use the search Stay on this site

6 Principles

  1. A morning a month that’s all we ask
  2. Start earlier than you think makes sense
  3. Recruit loosely and grade on the curve
  4. Make it a spectator sport
  5. Focus ruthlessly on a small number of the most important problems
  6. when fixing problems, always do the least you can do