Part 1:

  1. reality Rules
  2. E+R=O
  3. A Bit about the Beachball
  4. Stress makes you stupid
  5. Investment Pays
  6. Give yourself the VIP Treatment
  7. Beware of Light Bulbs

Part 2:

  1. Arouse your interest - The Ditherer
  2. Humility Helps - The commander
  3. Listen Loud - The Hijacker
  4. Excel in Encouragement - The awfuliser
  5. Express your expectations 0 the Happy
  6. Positivity Plays - The whinger
  7. Confront with care - the Swinger